What we need more of in the world of Austin Texas Real Estate

April 7, 2007

We often brag about the specialists we have in house at SPR, and sometimes we find a gem outside of the firm that deserves some boasting about too- one that does something so outside of the box that we have to brag on them. We feel that in a sea of mortgage personnel, Miranda Anderson with DHI Mortgage shines the brightest as she usually goes without praise in a sometimes thankless position.

It is difficult to trust vendors outside of our firm because they have to care as much for our clients as we do, and honestly, they usually don’t- but not Miranda. Countless times over, Miranda does not do simply one thing that leads to great praise- it is what she does all the time that has me spouting her praises and how she has become one of SPR’s top pre-qualifying lenders. Miranda has consistently provided our buyers with Class A Service regardless of their buying power- this is rare in this business. When loan officers grow their business, they take on an air of being too good for the more complicated loans that got them advanced in the first place, but not Miranda- as her business has grown, she has remained the same grounded, focused loan officer. She has remained determined to carry out the SPR directive which is to provide outstanding service to everyone regardless of their buying power which is why almost every loan we do goes through her first.

When I think of all of the complicated files I have thrown at Miranda, one in particular comes to mind with some bad credit, good income, and great time on the job. Another lender said no way, but not Miranda. After discussing the file at great length, I was able to point out why I thought this buyer should qualify; Miranda took that and ran with it, building a fantastic case for the underwriter. I spent many nights working this file, but what was amazing was that Miranda worked on her side just as hard. Without her and her processor, this loan would never have been packaged with such a pretty bow! They fought for the loan even when I thought things were looking grim. I just had dinner with those buyers (now owners) last Friday night in their new home. The buyers went on and on about Miranda and how they had been treated negatively by other lenders versus how Miranda literally held their hands. That is when I realized just how little we had done to promote this valuable asset, and why I’m blogging about her today.

I’ve asked Miranda to do a weekly Q&A with our blog readers, and she has agreed. So, beginning this week she will discuss her business, what they do, and the benefits they can provide all types of buyers and also what we’ll call “the State of the Market”. You won’t want to miss it!

Happy Reading,

That Real Estate Guy

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